Booked a room with absolutely stunning views of the ocean.

Perfect hotel, I greatly enjoyed its very central location right by Wisma Merdeka, and other food court and shopping malls. The room was huge, contemporary and had a mini fridge bar, a sitting area and a work desk...

The staff - some of them were absolutely rude.

The Gaya Centre Hotel exceeded my expectations in several ways. the location was perfect - right in the heart of the town with everything within easy reach. Secondly, the prices were incredibly reasonable, offering great value for money. Additionally, the staff were extremely attentive and provided excellent service throughout my stay. Lastly, the breakfast, with its local flavors, was a delightful experience, especially with the stunning views from the dining area.

I found everything at this hotel to be satisfactory.

This hotel boasts a great location, just steps away from a popular shopping mall with a cinema. It's also conveniently situated near the KK international airport and the famous Gaya street. The rooms are clean and the staff is friendly and helpful. Guests can enjoy a decent breakfast spread and many facilities, including a parking garage and smoking area.

Had a relaxing stay, the hotel is extremely convenient.

I greatly enjoyed the hotel, all the interiors were modern. The a double room was well priced, it had a flat-screen TV with cable channels, climate control and a personal safe. The location was very central, magnificent in center of town.

great view of sea/ beach from the room and good service from the staffs

the carpet in the room looks old and quite dirty.

Great location, comfy bed, mall nearby, helpful staff.

Nothing at all.

Superb sea view (remember to request a high floor and sea view when booking) Very efficient friendly staff. Reception staff have deposit refunds and documents waiting and ready. Restaurant staff will provide wholemeal bread for toast if you request it the day before. Great value special price on weekend buffet/steamboat (over 55s pay RM25++ per person for crab, prawns, chicken, beef, lamb, several varieties of fish, and much more) Locality - easy walking distance for most amenities

Bathrooms have an inadequate venting system. Although they are immaculately clean, they always smell a little stale. I suspect this could be fixed.

Location

At reception was a sign that check-in was only after 2 pm & the check-in staff seemed to relish that or is this common in KK hotels? One of the check-in staff was cold n brusque. For RM190 per night, I can find better value elsewhere.

The key location was perfect for exploring the city during my new year holiday. the hotel offered clean rooms and a basic breakfast which was enough for a busy day of sightseeing.

The rooms were very small, not suitable for more than two people, and had barely enough space for luggage. Unfortunately, the bathroom had an unpleasant odor which made the stay uncomfortable.

comfortable, clean

uninclude breakfast

Location

The cold food every morning unless you were up at 6.30am

This hotel is centrally located, making it incredibly convenient for shopping and dining. The friendly and helpful staff made our stay even more enjoyable. The rooms were clean and equipped with all the basic amenities we needed, including a hairdryer. The breakfast, with its great views and local taste, was a delightful start to the day.

No significant improvements needed.

Comfortable and nice clean rooms

Lack of swimming pool and/or gymnasium

We had a good time, the location was great, close to the mall and many restaurants. The staff offered us a warm welcome and provided us with amap of the city and a helpful guide to some local attractions. The room had a nice view of the city and was spacious enough to accommodate us comfortably. The bed was clean and cozy.

Our stay was marred by problems with the air conditioning unit and the poor quality of the breakfast. The AC unit was faulty and seemed to be struggling to regulate the temperature, so we ended up feeling too hot at times.